Power & Battery

Created by arpha smart home, Modified on Fri, 9 Jan at 3:22 PM by arpha smart home

Question	Answer & Pro-Tips
How do I know if the battery is low?	At 20% battery level, the device will play a voice prompt (“Low battery, please charge”) and display a red battery icon in the app. We strongly recommend recharging the battery at the first low-battery alert to ensure uninterrupted operation and avoid emergency situations.
How long does it take to charge?	It varies from devices. In general, a full charge takes approximately 6 hours. The LED on the battery turns from Red to Green when finished.
Can I charge the lock through the front port?	No. The front port is for emergency jump-starts only. To charge the lock, you must remove the battery and charge it using the internal charging port.
How long will one charge last?	On average, 6-12 months depends on different models and usage conditions. [Pro-Tip] Turning off "Pre-load Video" or reducing the "Motion Detection" sensitivity in the App can significantly extend battery life.