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            Troubleshooting

            Created by arpha smart home, Modified on Fri, 9 Jan at 3:23 PM by arpha smart home

            QuestionAnswer & Pro-Tips
            Voice prompts are too loud/quiet.You can adjust the volume or set the lock to "Mute Mode" through the Settings menu on the lock's keypad or via the App.
            The "Tamper Alarm" keeps sounding.Ensure the exterior unit is flush against the door. If there is a gap, the anti-tamper switch is triggered. Tighten the mounting bolts to close the gap.

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