Unlock Methods & Enrollment Tips

Created by arpha smart home, Modified on Fri, 9 Jan at 3:15 PM by arpha smart home

QuestionAnswer & Pro-Tips
Does Face Recognition work in the dark?Yes. If your device has 3D Face Recognition feature, it could map your face accurately even in pitch-black conditions.
What is Palm Vein Recognition?It scans the unique vein patterns under your skin.
[Pro-Tip] It is more secure than fingerprints because it cannot be copied by surface molds or photos.
What if my fingerprint is too faint to read?Ensure the sensor is dry.
[Pro-Tip] For elderly users or children with faint prints, we recommend using NFC Cards or Face/Palm Vein methods instead.
How does "Anti-Peep Password" work?You can enter any number of random digits before and after your real code (e.g., 000123456789). As long as the real code is in the sequence, the door unlocks. This prevents others from stealing your password by watching you enter it.
Tips for enrolling Face Data?Avoid backlighting (don't stand with a bright sun/streetlamp directly behind you) during the enrollment process for better accuracy.

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